Privacy Policy

This privacy policy sets out how writeaplay uses and protects any information that you give us when you use this website.

At the Royal Exchange Theatre your personal privacy is important to us. This notice explains how we collect, store, manage, process, and protect your personal information. It lets you know the types of information we might hold, how and where we’ll use it once it’s been collected and how we will keep it safe. We’ll always aim to be very clear when we ask you to share any information with us and won’t do anything with it that is unexpected.

Sharing your information is not compulsory but providing us with certain pieces of data will help us to give you the best possible service we can.

If you want to contact us about this privacy notice or anything to do with your data at the Royal Exchange, you can contact us by:
• by phone, 0161 833 9333 – please ask for a member of the Data Team
• by email, data@royalexchange.co.uk
• by post to, The Data Team, Royal Exchange Theatre, St Ann’s Square, Manchester, M2 7DH.

 

The Types of Personal Information We Collect

We only collect personal information that is essential, to our operation as a business , to administer and deliver the competition and which allows us to fulfil our obligations to our customers, provide good customer service; maintain our records and accounts and to develop and promote our work, on and off stage.

Most of the personal data that we collect will come directly for you to process your application, and throughout the competition process, this includes:

• Name
• Address
• Email address
• Phone number
• Photos and videos

The following data and information may also be collected automatically when you visit our websites:

• IP address
  • Referring website
  • Web browser and device
  • Cookies
  • Time and date
  • Web pages visited
  • Geographical location

Depending on your own privacy settings you may give us permission to access information from your social media apps.

The Royal Exchange Cookie Page explains what internet cookies are, how we use them and how you can manage your own personal permissions.

We may also capture your image in photography or in the video recording of a production or special event.

How We Manage and Protect Personal Information

We will never share your personal information with any third parties for marketing purposes without your prior consent. We will never sell, rent or trade your personal information.

We protect all the personal information we collect. Our computer network is protected, and information given in our online accounts are encrypted.

To fulfil our contract with you it’s sometimes necessary for third party providers to have access to your data so that they can perform services on our behalf (for example, MasterCard processes all card payments for us, we use Wordfly to send out email information).

Your Rights

Every email you get from us will include details about how to change your communications preferences and how to unsubscribe from future communications.

You have the right to ask us to amend or stop how we use your personal information including for marketing purposes. You can do this by phoning, emailing, or in writing using the contact details below.

You have the right to get the information we hold on you corrected. If you have any concern about the accuracy of your personal data, please let us know using the details below.

You have the right to be forgotten; if you would like us to remove the personal information we hold about you, please contact us using the details below.

You can request details of personal information the we hold about you by contacting the Data Team (details below) and providing a description of the information you would like to see, together with proof of your identity.

It is easy to access and amend the personal information that we hold on you. You can do this over the phone, via email, or in writing using the following details;
• by phone, 0161 833 9333 – and ask for a member of the Data Team
• by email, data@royalexchange.co.uk
• by post to, The Data Team, Royal Exchange Theatre, St Ann’s Square, Manchester, M2 7DH.

You have the right to lodge a complaint with The Information Commissioner’s Office.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Further Information and updates to this notice

The royalexchange.co.uk and the https://www.writeaplay.co.uk/ websites are owned and operated by The Royal Exchange Theatre Company LTD (registered charity No. 255424). For the purpose of the Data Protection Act 1998 and EU GDPR the data controller is The Royal Exchange Theatre Co LTD, St Ann’s Square, Manchester, M2 7DH ICO Registration Z5774745.

This notice was updated on 31 May 2018. It may be necessary to update it from time to time to reflect changes to our business operations or to legislation. Updates will be posted on this page – please check back from time to time. We may also inform you directly of any changes.

Further information on data protection regulations and laws can be found here:
• Data Protection
• Fundraising regulator